Privacy Policy
more life FZCO Email: info@morelife-team.com
1. Introduction
In the following, we provide information about the processing of personal data when using
our website https://www.morelife-team.com/
our social media profiles.
Personal data is any data that can be related to a specific natural person, e.g. their name or IP address.
1.1. Controller
The controller within the meaning of Art. 4 (7) of the EU General Data Protection Regulation (GDPR) is:
more life FZCO IFZA Business Park, DDP Dubai, United Arab Emirates Email: info@morelife-team.com
1.2. Scope of Data Processing, Purposes and Legal Bases
We set out the scope of data processing, the purposes and the legal bases in detail below. In principle, the following may serve as legal bases for data processing:
Art. 6 (1) sentence 1 lit. a GDPR serves as our legal basis for processing operations for which we obtain consent.
Art. 6 (1) sentence 1 lit. b GDPR is the legal basis insofar as the processing of personal data is necessary for the performance of a contract, e.g. when a site visitor purchases a product from us or we perform a service for them. This legal basis also applies to processing that is necessary for pre-contractual measures, such as inquiries about our products or services.
Art. 6 (1) sentence 1 lit. c GDPR applies when we fulfill a legal obligation by processing personal data, as may be the case, for example, under tax law.
Art. 6 (1) sentence 1 lit. f GDPR serves as the legal basis when we can rely on legitimate interests to process personal data, e.g. for cookies that are necessary for the technical operation of our website.
1.3. Data Processing Outside the EEA
Insofar as we transfer data to service providers or other third parties outside the EEA, the security of the data during transfer is guaranteed by adequacy decisions of the EU Commission (Art. 45 (3) GDPR), where such decisions exist (e.g. for Canada and Israel).
If no adequacy decision exists (e.g. for the USA), the legal basis for the data transfer is, as a rule — unless we indicate otherwise — standard contractual clauses. These are a set of rules adopted by the EU Commission and form part of the contract with the respective third party. Pursuant to Art. 46 (2) lit. b GDPR, they ensure the security of the data transfer. Many of the providers have given contractual guarantees that go beyond the standard contractual clauses and protect the data further, e.g. guarantees regarding the encryption of data or regarding an obligation of the third party to notify data subjects if law enforcement authorities seek access to data.
The transfer of data to third parties in the United Kingdom of Great Britain and Northern Ireland is currently based on the adequacy decision of the EU Commission.
1.4. Storage Period
Unless expressly stated within this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and no statutory retention obligations prevent deletion. If the data is not deleted because it is required for other legally permissible purposes, its processing will be restricted, i.e. the data will be blocked and not processed for other purposes. This applies, for example, to data that we must retain for commercial or tax law reasons.
1.5. Rights of Data Subjects
Data subjects have the following rights against us with regard to the personal data concerning them:
Right of access,
Right to rectification or erasure,
Right to restriction of processing,
Right to object to processing,
Right to data portability,
Right to withdraw consent given at any time.
Data subjects also have the right to lodge a complaint with a data protection supervisory authority about the processing of their personal data.
1.6. Obligation to Provide Data
Within the scope of a business or other relationship, customers, prospects or third parties only need to provide us with the personal data that is necessary for the establishment, performance and termination of the business or other relationship, or which we are legally obliged to collect. Without this data, we will generally have to refuse to conclude a contract or provide a service, or will no longer be able to perform an existing contract or other relationship.
Mandatory fields are marked as such.
1.7. No Automated Individual Decision-Making
For the establishment and performance of a business or other relationship, we generally do not use fully automated decision-making pursuant to Article 22 GDPR. Should we use such procedures in individual cases, we will inform about this separately, insofar as this is required by law.
1.8. Contacting Us
When contacting us, e.g. by email or telephone, the data provided to us (e.g. names and email addresses) will be stored by us in order to answer questions. The legal basis for the processing is our legitimate interest (Art. 6 (1) sentence 1 lit. f GDPR) in answering inquiries addressed to us. We delete the data arising in this context once storage is no longer necessary, or restrict processing if statutory retention obligations exist.
1.9. Customer Surveys
From time to time, we conduct customer surveys to get to know our customers and their needs better. In doing so, we collect the data requested in each case. It is our legitimate interest to get to know our customers and their needs better, so the legal basis for the associated data processing is Art. 6 (1) sentence 1 lit. f GDPR. We delete the data once the results of the surveys have been evaluated.
2. Newsletter
We reserve the right to inform customers who have already used our services or purchased goods from us, from time to time by email or other electronic means, about our offers, unless they have objected to this. The legal basis for this data processing is Art. 6 (1) sentence 1 lit. f GDPR. Our legitimate interest lies in direct marketing (Recital 47 GDPR). Customers can object to the use of their email address for advertising purposes at any time without additional costs, for example via the link at the end of each email or by emailing our address given above.
Interested parties have the option of subscribing to a free newsletter. We process the data provided during registration exclusively for sending the newsletter. Registration takes place by selecting the corresponding field on our website, by ticking the corresponding field in a paper document, or by another clear action by which interested parties declare their consent to the processing of their data, so the legal basis is Art. 6 (1) sentence 1 lit. a GDPR. Consent can be withdrawn at any time, e.g. by clicking the corresponding link in the newsletter or notifying our email address given above. The processing of data up to the point of withdrawal remains lawful even in the event of withdrawal.
On the basis of the recipients' consent (Art. 6 (1) sentence 1 lit. a GDPR), we also measure the open and click rates of our newsletters in order to understand which content is relevant to our recipients.
3. Data Processing on Our Website
3.1. Informational Use of the Website
During the purely informational use of the website, i.e. when site visitors do not separately transmit information to us, we collect the personal data that the browser transmits to our server in order to ensure the stability and security of our website. This constitutes our legitimate interest, so the legal basis is Art. 6 (1) sentence 1 lit. f GDPR.
This data includes:
IP address
Date and time of the request
Time zone difference to Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status / HTTP status code
Amount of data transferred in each case
Website from which the request originates
Browser
Operating system and its interface
Language and version of the browser software.
This data is also stored in log files. It is deleted when its storage is no longer required, at the latest after 14 days.
3.2. Web Hosting and Provision of the Website
Our website is hosted by Framer B.V., Rozengracht 207B, 1016 LZ Amsterdam, Netherlands (privacy policy: https://www.framer.com/legal/privacy-statement/). The provider processes the personal data transmitted via the website, e.g. content data, usage data, meta/communication data or contact data. It is our legitimate interest to provide a website, so the legal basis for the data processing is Art. 6 (1) sentence 1 lit. f GDPR.
3.3. Appointment Scheduling via Calendly
To book appointments (e.g. our free Discovery Audit), we use the tool Calendly. The provider is Calendly LLC, 1315 Peachtree St NE, Atlanta, GA 30309, USA. When booking an appointment, the provider processes the data entered during booking (e.g. name, email address, company information, appointment details) as well as meta/communication data (e.g. device information, IP addresses) in the USA. The legal basis for the processing is Art. 6 (1) sentence 1 lit. b GDPR (pre-contractual measures at the request of the data subject). The legal basis for the transfer to a country outside the EEA are standard contractual clauses. The security of the data transferred to the third country is guaranteed by standard data protection clauses adopted pursuant to the review procedure under Art. 93 (2) GDPR (Art. 46 (2) lit. c GDPR), which we have agreed with the provider. We delete the data when the purpose for its collection no longer applies. Further information is available in the provider's privacy policy at https://calendly.com/privacy.
3.4. Third-Party Tools
3.4.1. Google Analytics
We use the tool Google Analytics for analysis. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, D04E5W5, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) and meta/communication data (e.g. device information, IP addresses) in the USA. The legal basis for the processing is Art. 6 (1) sentence 1 lit. a GDPR. The processing is based on consent. Data subjects can withdraw their consent at any time, e.g. by contacting us using the contact details given in our privacy policy. The withdrawal does not affect the lawfulness of the processing up to the point of withdrawal. The legal basis for the transfer to a country outside the EEA are standard contractual clauses. The security of the data transferred to the third country is guaranteed by standard data protection clauses adopted pursuant to the review procedure under Art. 93 (2) GDPR (Art. 46 (2) lit. c GDPR), which we have agreed with the provider. The data is deleted when the purpose for its collection no longer applies and no retention obligation prevents deletion. Further information is available in the provider's privacy policy at https://policies.google.com/privacy.
3.4.2. Google Tag Manager
We use the tool Google Tag Manager for analysis and advertising. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) in the USA. The legal basis for the processing is Art. 6 (1) sentence 1 lit. a GDPR. The processing is based on consent. Data subjects can withdraw their consent at any time, e.g. by contacting us using the contact details given in our privacy policy. The withdrawal does not affect the lawfulness of the processing up to the point of withdrawal. The legal basis for the transfer to a country outside the EEA are standard contractual clauses. The security of the data transferred to the third country is guaranteed by standard data protection clauses adopted pursuant to the review procedure under Art. 93 (2) GDPR (Art. 46 (2) lit. c GDPR), which we have agreed with the provider. We delete the data when the purpose for its collection no longer applies. Further information is available in the provider's privacy policy at https://policies.google.com/privacy.
3.4.3. Google Ads
We use the tool Google Ads for advertising. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) and meta/communication data (e.g. device information, IP addresses) in the USA. The legal basis for the processing is Art. 6 (1) sentence 1 lit. a GDPR. The processing is based on consent. Data subjects can withdraw their consent at any time, e.g. by contacting us using the contact details given in our privacy policy. The withdrawal does not affect the lawfulness of the processing up to the point of withdrawal. The legal basis for the transfer to a country outside the EEA are standard contractual clauses. The security of the data transferred to the third country is guaranteed by standard data protection clauses adopted pursuant to the review procedure under Art. 93 (2) GDPR (Art. 46 (2) lit. c GDPR), which we have agreed with the provider. We delete the data when the purpose for its collection no longer applies. Further information is available in the provider's privacy policy at https://policies.google.com/privacy.
3.4.4. Meta (Facebook) Pixel & Custom Audiences
We use the tools Meta Pixel and Facebook Custom Audiences for analysis and advertising. The provider is Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) in the USA. The legal basis for the processing is Art. 6 (1) sentence 1 lit. a GDPR. The processing is based on consent. Data subjects can withdraw their consent at any time, e.g. by contacting us using the contact details given in our privacy policy. The withdrawal does not affect the lawfulness of the processing up to the point of withdrawal. The legal basis for the transfer to a country outside the EEA are standard contractual clauses. The security of the data transferred to the third country is guaranteed by standard data protection clauses adopted pursuant to the review procedure under Art. 93 (2) GDPR (Art. 46 (2) lit. c GDPR), which we have agreed with the provider. The data is deleted when the purpose for its collection no longer applies and no retention obligation prevents deletion. Further information is available in the provider's privacy policy at https://www.facebook.com/policy.php.
3.4.5. Microsoft Advertising / Bing Ads
We use the tool Microsoft Advertising (Bing Ads) for analysis and advertising. The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. The provider processes meta/communication data (e.g. device information, IP addresses) and usage data (e.g. websites visited, interest in content, access times) in the USA. The legal basis for the processing is Art. 6 (1) sentence 1 lit. a GDPR. The processing is based on consent. Data subjects can withdraw their consent at any time, e.g. by contacting us using the contact details given in our privacy policy. The withdrawal does not affect the lawfulness of the processing up to the point of withdrawal. We delete the data when the purpose for its collection no longer applies. Further information is available in the provider's privacy policy at https://privacy.microsoft.com/en-us/privacystatement.
4. Data Processing on Social Media Platforms
We maintain profiles on social media networks in order to present our company and our services there. The operators of these networks regularly process their users' data for advertising purposes. Among other things, they create user profiles from their online behavior, which are used, for example, to display advertising on the pages of the networks and elsewhere on the internet that corresponds to the users' interests. For this purpose, the operators of the networks store information on user behavior in cookies on the users' computers. It also cannot be ruled out that the operators combine this information with other data. Users can obtain further information and instructions on how to object to processing by the site operators in the privacy policies of the respective operators listed below. The operators or their servers may also be located in non-EU countries, meaning they process data there. This may result in risks for users, e.g. because the enforcement of their rights is made more difficult or government agencies gain access to the data.
If users of the networks contact us via our profiles, we process the data provided to us in order to answer the inquiries. This constitutes our legitimate interest, so the legal basis is Art. 6 (1) sentence 1 lit. f GDPR.
4.1. LinkedIn
We maintain a profile on LinkedIn. The operator is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. The privacy policy is available here: https://www.linkedin.com/legal/privacy-policy.
4.2. X (formerly Twitter)
We maintain a profile on X. The operator is Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland. The privacy policy is available here: https://x.com/en/privacy.
4.3. YouTube
We maintain a profile on YouTube. The operator is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The privacy policy is available here: https://policies.google.com/privacy.
5. Changes to This Privacy Policy
We reserve the right to amend this privacy policy with effect for the future. A current version is available here at all times.
Obligations to remove or block the use of information under general law remain unaffected. However, liability in this respect is only possible from the time of knowledge of a specific legal infringement. Upon becoming aware of such legal infringements, we will remove this content immediately.